N. Law & Associates Company Limited

No. Q-021 -- Audit Techniques (No. 3)

Q : How about if a Company is not doing according to his Procedures but it is not
required in the Management System Standard? By definition, it is not a
Nonconformity (NC), but may be an Observation. Correct? 
A : The procedure is written by the company. If his is not complying with it, there will
also be an NC.