N. Law & Associates Company Limited

No. Q-017 -- Quality Objectives of ISO 9001

Q : Quality is meant by Quality Objective in ISO 9001:2000 ? 
A :

The official definition of ISO 9000 for Quality Objective is :

'Something sought, or aimed for, related to Quality'

ISO 9000 requires quality objectives to be specified for relevant functions and
levels in an organization. That is to say, you need to specify quality objectives
for every department/section.

For Quality Control Department of a factory, for examples, you can set the Quality
Objective to be 0.5% defect rate during the monthly Quality Assurance Checks.